Value Sensitive Design.
accounts for human values throughout the technical design process.
value: what a person or a group consider important in life.
value examples: comfort, privacy, achievement.
Lists of values
Schwartz values
Rokeach values
| Instrumental | Terminal |
|---|---|
| Cheerfulness | True Friendship |
| Ambition | Mature Love |
| Love | Self-Respect |
| Cleanliness | Happiness |
| Self-Control | Inner Harmony |
| Capability | Equality |
| Courage | Freedom |
| Politeness | Pleasure |
| Honesty | Social Recognition |
| Imagination | Wisdom |
| Independence | Salvation |
| Intellect | Family Security |
| Broad-Mindedness | National Security |
| Logic | A Sense of Accomplishment |
| Obedience | A World of Beauty |
| Helpfulness | A World at Peace |
| Responsibility | A Comfortable Life |
| Forgiveness | An Exciting Life |
Friedman et al values
- human welfare
- ownership & property
- privacy
- freedom from bias
- universal usability
- trust
- informed consent
- accountability
- courtesy
- identity
- calmness
- environmental sustainability
Why VSD
Greater impact of technology means greater responsibility. Then the lecture goes into ethics which is ok but long as hell This is my summary:
- treat others as you would like to be treated.
- business goals are not more important than the well being of someone.
- leave the world a better place than you found it.
Applying VSD
- VSD is used together with other HCI approaches.
- VSD is not a standalone methodology.
- it is a framework that can be applied differently depending on the context.
- VSD is concerned with moral values
- The values of the designer the stakeholders and society.
- Start with a value, tech or context.
- identify direct and indirect stakeholders.
- Identify benefits and harms for each stakeholder group.
- Map benefits and harms onto corresponding values.
- Develop working definitions of Key Values.
- Identify potential value tensions.
What happens if conflicting values?
Options and techniques:
- Bring light to the value tensions.
- Prioritize values.
- Find a trade-off
- Creatively mitigate tension.
- pause.
- stop the project.